Is One Call Now an Auto Dialer?

Auto dialers are also know as phone dialers, dialer software, or voice dialers. Read on to learn the differences and why we’re better.

Auto Dialer Software and Voice Dialers

An auto dialer is an electronic device or service that automatically dials phone numbers.  One Call Now provides an auto dialer service that is web-based and requires no hardware or software.  This sets us apart from many auto dialers that require a hardware dialer be installed on-site.

The One Call Now service accepts a list of phone numbers entered manually, from a spreadsheet or through an integration with a database. If the call is answered, the One Call Now auto dialer service delivers the recorded message.  Our auto dialer service also allows users to conduct automated surveys, request keypad responses, and gives call recipients the ability to connect to a live person with a tap of their keypad.

Who uses an Auto Dialer Service?

Auto dialers provide solutions for many types of organizations that have the need to provide one-to-many, or broadcast communication.  Our service is commonly used for employee communication and announcements, event notifications and reminders, emergency alerts and instructions, and appointment and other types of messages and reminders for customers.  Any time an organization is spending staff time on outbound calling, it’s time to consider an auto dialer service like One Call Now.

Why use a service for mass phone dialing?

One Call Now’s auto dialing service provides significant time and resource savings for organizations that need to reach multiple contacts quickly and efficiently.  Setup is quick – requiring only that a message be created and contacts to be entered into the system.  Messages can be created by recording a voice on the phone through our system, or by typing the message.  They can then be saved for later use.  One Call Now broadcasts the message to the list of contacts simultaneously via voice, email or text message, and provides reporting of who received the message and how it was delivered (live or voicemail).


Dialing Features

Answering Machine Detection – “Answerflex” – is a One Call Now feature that makes our auto dialing service more flexible than most. When a voice call is answered, the One Call Now system detects whether it was answered by an answering machine or voice-mail system and can deliver an alternate message if requested.  An example use:  if the message contains private information, an alternate message instructing the recipient to call back is left in lieu of the original private message.

Message Personalization – “Message Builder” – is a One Call Now feature that sets us apart from most auto dialing services.  It allows for the easy personalization of messages including the recipient’s name, balance due, dates, appointment time – virtually any field in a spreadsheet or database can be included in the body of the message with Message Builder.

Connect to a Live Operator – “Hot Transfer” – is a One Call Now feature that is invaluable for auto dialer users that are looking for action from their message recipients.  This feature allows calls to be instantly transferred with a tap of the keypad to a telephone number you specify.  For example, contacts can receive a balance due call and connect immediately to a live operator to pay by phone.  You control the call pacing so your incoming lines are never overloaded.

Auto Dialer and Phone Dialing by One Call Now

Thousands of schools, businesses, property managers, religious institutions, non-profit organizations, and emergency service providers rely on One Call Now to deliver their phone messages automatically and efficiently. By doing so, they have time to focus on more important items. Setup is quick and easy, and there’s no expensive hardware or software installation and nothing to upgrade or maintain. Any questions regarding our automatic dialing service is quickly answered by client support available seven days a week. Our goal: saving you hours of time. Your goal:  delivering important information to your contacts. Learn how we can help you accomplish it now.

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