Terms and Definitions

Mass Text Messaging

Mass text messaging, and mass communication is a process by which a person, group, or organization creates a message and transmits it to a large […]

Phone Message System

A phone message system digitally records messages and delivers them by phone. It’s an ideal way to send routine reminders, vital messages, or emergency notifications—instantly. […]


Group Calling Service

A group calling service allows recorded messages to be broadcast to countless phone lines quickly and efficiently. It is used daily by all types of […]

Call Tree

Once upon a time, when pay phones donned every city block and viewers adjusted rabbit ears to tune the television set, the manual call tree […]




Robo Calling Service

What is a Robo Call Service? A robo calling or robo dialing service provides methods of mass communication to automatically deliver pre-recorded messages.  Mass delivery of […]