Customer Communication and Notification Service

Communication is key to customer satisfaction.

Keep Your Customers in the Know

While good marketing attracts customers, excellent communication ensures they keep coming back. And the very best communication is targeted. Need to alert your customers about a special offer? Want to invite them to a promotional event? Don’t spend big bucks on an “all-purpose” advertisement. Instead, send a personalized update—it’s quicker, more effective, and more affordable.


Take Your Customer Communications to the Next Level.

Founded in 2002, One Call Now has been listed on Inc. Magazine’s list of fastest growing privately held companies in America since 2008. Thousands of businesses across the country rely on One Call Now to improve and simplify their communications— sending voice, text and email messages to thousands of employees and customers simultaneously. If you need a proven and robust communication solution, look no further. We understand our clients and provide customized solutions to fit every need.

100% Web-Based Service, No Hardware or Software to Install or Maintain.

One Call Now’s communication suite is a fully redundant, 100% cloud based (SaaS) service; that requires no hardware or software installation. Voice, SMS Text and Email messages can be sent at any time, from any phone, any internet connection, and via One Call Now’s mobile app. When your message matters, One Call Now will deliver it quickly and reliably.


Let Us Solve Your Client Communication Issues.

One Call Now’s customer notification systems allows you to communicate with your customers through the use of customized voice messages, texts, and emails. You can even modify your approach based on an individual customer’s communication preferences, send messages to subgroups, and see in real-time if customers have received your updates.

  • Send appointment reminders and updates.
  • Keep your customers in the know about special promotions.
  • Alert your customers and staff about emergency situations.
  • Translate your message based on your customers’ preferences.

How can you improve communication?

Scheduling Made Simple

Save valuable employee time by letting One Call Now handle your appointment scheduling and reminder calls. Contact customers through the platforms they prefer. Then, give recipients the option to confirm appointments or transfer to a live coordinator by using their touchtone keypad. Finally, track appointment scheduling and reminder communications with real-time reporting that confirms successful contacts and provides reasons for unsuccessful contacts.  

Reliability Customers Can Count On

Customer communication happens independently of your systems or infrastructure.  We guarantee 100% uptime with triple redundant systems and geographically diverse facilities. Give One Call Now a chance to be your customer communication solution. Sign up for a free trial account today.


Everything You need To Effectively Message

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Unlimited Messaging

Plans include unlimited calls, texts, push notifications, and emails for one annual price with no per-call or long-distance charges.
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Flexibility

Send messages in multiple formats according to the urgency of the situation and contact preference of text message, email, phone call, or mobile app. Senders can also select multiple formats for urgent messages.
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Targeting Messages To The Right Contacts

Create an unlimited number of contact subgroups— from one contact to thousands—for targeting your audience with relevant communications. Additional filter fields allow users to dynamically create groups.
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Text-To-Speech

Don’t like the sound of your own voice? Our text-to-speech feature converts typed text to an audio file and delivers your message in your choice of natural sounding voices.
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Smartphone App

Download our free smartphone app for message sending ease.
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Real-Time Reporting

See continuous status updates as soon as your message is sent. Know who was successfully reached, gain access to polling responses, and manage erroneous phone numbers with immediacy.
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Import Contacts

Upload contacts from CSV or spreadsheet files, or by exporting or integrating with an existing database program such as Salesforce or Outlook.
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Audio Library

Pre-record messages and save them for use any time. This feature is ideal for both standard and recurring events.

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