My son’s classmate had some great stories when he returned to the US from a nine-month total immersion foreign-language study program. Most were about his struggles with the language… how a mispronounced word or voice inflection dramatically changed meanings and create some awkward situations. That made me wonder… what is the impact on non-English speaking […]
Six Fall Preventative Maintenance Tips for Property Managers
Fall is upon us, bringing with it all of the things we know and love about autumn, including everything from glorious foliage to holiday cheer. However, the seasonal shift can also be accompanied by unwanted aspects — particularly for property managers who don’t stay ahead of the game. These six preventative maintenance tasks can help keep your property in […]
How Climate Change is Affecting Property Management
If you think that climate change has nothing to do with property management, think back to the last time you experienced a weather event at your managed properties. Hurricanes, blizzards, droughts, deep freezes, and other weather events can affect the property and units. To be prepared, property managers must anticipate how climate change will impact […]
Weather or Not, Residents Appreciate Notifications
No, that was not a typo… Residents of apartment communities appreciate communication from their property managers, especially when it comes to critical information like severe weather alerts. Even for everyday occurrences like maintenance, resident satisfaction tends to increase as communication increases. Providing residents with a way to respond — and reach a live staff member […]
Forever Young: Engaging Senior Living Residents Through Activity
Taking care of our aging population is about more than just three square meals a day and providing a clean place to sleep. The bare essentials will keep human beings alive, but they don’t help them live, and when it comes to our parents and grandparents, that’s a fact younger generations all too often tend […]
3… 2… 1… Cook Off!
It’s that time of year! Cook-offs everywhere are starting their initial planning stages. In this industry, cook-offs are a great way to engage your residents and to get your whole community involved in something yummy. ‘Tis the season for chili. If you do a quick Google search, millions of results appear for award winning chili […]
Renting to Millennials: What You Need to Know
While the Baby Boomers have long held the title of “largest generation ever,” the Millennials — born between the early 1980s and the early 2000s — are poised to overtake them in the very near future. But not only do Millennials represent sheer and unprecedented numbers, they also represent something else: massive buying power. By the year […]
Top 10 Apartment Resident Complaints…and What You Can Do About Them
What would you give for a peek inside the minds of your residents? Thanks to the results of a recent apartment resident customer satisfaction survey from leading marketing research firm J Turner Research, you may be closer to understanding than you think. Let’s take a closer look at the study findings, along with what they mean […]