Blog

To Tow… or Not To Tow? Seven Tips to Keep that from Being the Question

I don’t know a property manager who doesn’t grapple with parking issues. At best, they’re a hassle. At worst, they threaten resident safety, satisfaction and retention. They can even send you to court. Towing may alienate a resident… but failure to act on a parking problem could alienate many residents. The best solution is a […]

Make Your Property the Total Package

Property managers get a lot of packages for their residents. Trying to notify these residents and make sure everyone gets what they ordered in a timely manner can be difficult, frustrating, and time-consuming. However, there are ways to improve the transfer of delivered packages from property managers to their residents. The Survey Says… According to […]

3… 2… 1… Cook Off!

  It’s that time of year! Cook-offs everywhere are starting their initial planning stages. In this industry, cook-offs are a great way to engage your residents and to get your whole community involved in something yummy. ‘Tis the season for chili. If you do a quick Google search, millions of results appear for award winning chili […]

Renting to Millennials: What You Need to Know

While the Baby Boomers have long held the title of “largest generation ever,” the Millennials — born between the early 1980s and the early 2000s — are poised to overtake them in the very near future. But not only do Millennials represent sheer and unprecedented numbers, they also represent something else: massive buying power. By the year […]

Understanding the Importance of Senior Resident Engagement

As people enter into their senior years — 55 and up — they often become limited in their mobility or their ability to take care of themselves without help. Because of this, many of them opt for senior care communities. These communities are also well known for being accommodating to seniors who are in good health. […]

Three Ways to Deal with Difficult Residents

Every property manager has faced them at one point or another: terrible residents. Whether they blare loud music, are constantly late with the rent, or cause property damage, there are endless ways for residents to make your life — and the lives of their neighbors — more difficult. While you can’t always change the way […]

Step Away From the Giant Bird Suit. . .

It’s the beginning of budget season, which likely means you’re considering how to spend your dollars for optimal impact during the 2016 year. For most residential property managers, this involves putting one critical endeavor above all else: filling your occupancy. Unfortunately, there are pitfalls as well as opportunities for progress when it comes to this […]

A Better Way to Communicate with Residents

If you’re like most property managers, you’ve developed a method for communicating with your residents. You may not stop to think about how successfully it works. You are probably more concerned with making sure you notify every resident about emergencies, utility outages, or maintenance work that affects the whole community. Maybe it’s time to think […]

Tackling Preventative Maintenance from Two Perspectives

Tune up your property and fine tune your processes This maintenance season, some of your most effective chores may extend beyond your maintenance staff. Here’s a look at preventative maintenance from two perspectives: your property and your processes. Tune up your property… Water damage is costly. Examine and clean roofs and gutters. Water that collects […]

Resident Communication is Not One Size Fits All

In property management, communicating with residents is more important now than ever. Long gone are the days when you can post a sign or hand out flyers to inform your residents. Many companies have turned to mass notification services to fix this communication problem. However, some use text-only services as their solution. While this may […]