Blog

Send Automated Rent Reminders with the One Call Now and Yardi Voyager Integration

The conversation most property managers dread We hear from many of our property management clients that there are few aspects of their jobs that are more frustrating than dealing with residents who are always late with the rent—or stop paying completely. Even the best of tenants can hit a rough spot. And, sometimes they get […]

Texting Misses The Mark

Everyone uses text messaging. Don’t they? Why use a communication method that reaches most people instead of using the methods that reach all people? Let’s discuss the pitfalls of text-only messaging versus using a multiple method communication plan to reach your residents. Missed Messages There are still large populations of people (your customers?  your employees?) who do not […]

Rent Reminders

The conversation most property managers dread We hear from many of our property management clients that there are few aspects of their jobs that are more frustrating than dealing with residents who are always late with the rent—or stop paying completely. Even the best of tenants can hit a rough spot. And, sometimes they get […]

How Climate Change is Affecting Property Management

If you think that climate change has nothing to do with property management, think back to the last time you experienced a weather event at your managed properties. Hurricanes, blizzards, droughts, deep freezes, and other weather events can affect the property and units. To be prepared, property managers must anticipate how climate change will impact […]

Package Notification Services Help Residents, Property Managers Alike

With almost 20 percent of Americans purchasing something online as often as one to two times a week, packages make up a huge portion of residential mail. While home owners with a front porch have a secure place for postal workers to leave packages, apartment dwellers do not. Tenants who live in apartments and are […]

Weather or Not, Residents Appreciate Notifications

No, that was not a typo… Residents of apartment communities appreciate communication from their property managers, especially when it comes to critical information like severe weather alerts. Even for everyday occurrences like maintenance, resident satisfaction tends to increase as communication increases. Providing residents with a way to respond — and reach a live staff member […]

Want to Increase Resident Engagement?

KEEP IN TOUCH! Senior living residents come from a wide variety of backgrounds, but when faced with a new living situation, there is always a common theme—social insecurity. Just like the first day of kindergarten, middle school or that freshmen year of college, new senior residents worry about making friends, who to sit with during […]

3… 2… 1… Cook Off!

  It’s that time of year! Cook-offs everywhere are starting their initial planning stages. In this industry, cook-offs are a great way to engage your residents and to get your whole community involved in something yummy. ‘Tis the season for chili. If you do a quick Google search, millions of results appear for award winning chili […]

Renting to Millennials: What You Need to Know

While the Baby Boomers have long held the title of “largest generation ever,” the Millennials — born between the early 1980s and the early 2000s — are poised to overtake them in the very near future. But not only do Millennials represent sheer and unprecedented numbers, they also represent something else: massive buying power. By the year […]

Embracing Senior Living: How to Help Isolated Residents Reconnect

Research by the Harvard School of Public Health (HSPH) found slower rates of memory decline in elderly Americans who reported active social lives. It’s clear then that activities must be an integral part of the services on offer at senior living facilities; but what about those residents who find themselves struggling to connect? Be Supportive, Not Pushy Senior living […]