Property Managers Need to be in Touch

Residents of apartment communities appreciate communication from their property managers, especially when it comes to critical information like severe weather alerts. Even for everyday occurrences like maintenance, resident satisfaction tends to increase as communication increases. Providing residents with a way to respond — and reach a live staff member when necessary — also fosters positive relationships. In […]

Winter Woes – How to Avoid Snow Damage

Boston — and many other cities on the East Coast — have already experienced record-setting snowfall this year. And while it’s well documented how snow impacts driving, air travel and everyday schedules, many people often don’t realize the detrimental effect it can have on their homes and communities before it’s too late. So whether you live […]

Tackling Preventative Maintenance from Two Perspectives

Tune up your property and fine tune your processes This maintenance season, some of your most effective chores may extend beyond your maintenance staff. Here’s a look at preventative maintenance from two perspectives: your property and your processes. Tune up your property… Water damage is costly. Examine and clean roofs and gutters. Water that collects […]