Blog

Five Tips for Forming and Sustaining a Men’s Ministry Group

All church ministries share one overarching purpose: Regardless of age, gender or race, they exist in service of God. However, just because ministries have overlapping agendas doesn’t mean the means through which to form them are the same. In fact, depending on the type of ministry, optimal organizational strategies often vary wildly. Summer offers the […]

To Tow… or Not To Tow? Seven Tips to Keep that from Being the Question

I don’t know a property manager who doesn’t grapple with parking issues. At best, they’re a hassle. At worst, they threaten resident safety, satisfaction and retention. They can even send you to court. Towing may alienate a resident… but failure to act on a parking problem could alienate many residents. The best solution is a […]

Make Your Property the Total Package

Property managers get a lot of packages for their residents. Trying to notify these residents and make sure everyone gets what they ordered in a timely manner can be difficult, frustrating, and time-consuming. However, there are ways to improve the transfer of delivered packages from property managers to their residents. The Survey Says… According to […]

Social Media Vs. Communications You Can Count On

A paper published in the Proceedings of the National Academy of Sciences last year revealed shocking information: Facebook had deliberately manipulated the news feeds of just under 700,000 users in an experiment on “emotional contagion through social networks.” In this joint study between scientists at Facebook, Cornell and the University of California at San Francisco, […]

Change Can Be Good

Change is inevitable, except from a vending machine.* Change. Good or not so good? We can all cite examples of not-so-good change: the new job with the micromanaging boss, or the new car that was the biggest lemon on the tree. Then there’s good change. Remember when you had to do most of your holiday […]

A Better Way to Communicate with Residents

If you’re like most property managers, you’ve developed a method for communicating with your residents. You may not stop to think about how successfully it works. You are probably more concerned with making sure you notify every resident about emergencies, utility outages, or maintenance work that affects the whole community. Maybe it’s time to think […]

Resident Communication is Not One Size Fits All

In property management, communicating with residents is more important now than ever. Long gone are the days when you can post a sign or hand out flyers to inform your residents. Many companies have turned to mass notification services to fix this communication problem. However, some use text-only services as their solution. While this may […]

Bridging the Gap in Senior Care

How do you bridge the gap for seniors who need assistance, but are not yet candidates for assisted living? How do you best manage varying levels of residents’ needs while also maintaining staffing levels? If the answer is: do more and do it more efficiently, then what are the tools that make that happen? Reminders […]

“You’re Already A Customer, So You Don’t Count”

If your top priority is to attract new residents… read this. I was the only customer at a car rental agency the other day, yet no one would help me. They were too busy answering the phones. I finally gave up and called them. When the service rep realized that the person on the other […]