Yardi Integration is Good News for Property Managers

If you’re like me, you may have trouble remembering when you have an appointment. That’s why I find it very convenient that my doctor’s office sends automated reminder calls a day or two before my visit. It saves me from having to call and check when my appointment is, and it saves the doctor’s office […]

Are Your Residents Satisfied with Social Media?

Social media is everywhere; it seems like no matter where you go on the internet, there is always a friendly reminder of your favorite social media page. If you’re not using social media websites like Facebook, Twitter and Instagram, you’re missing out on a big opportunity to connect with your current and potential residents. If […]

Calling all Staffing Agencies!

As the business world continues to evolve, so do the needs of the staffing industry. Because of these changing needs, new and important challenges are appearing on a regular basis. Overcoming these challenges is the key to attracting the highest quality talent pool, regardless of the industry that you’re operating in. If you’re trying to […]

Bridging the Gap in Senior Care

How do you bridge the gap for seniors who need assistance, but are not yet candidates for assisted living? How do you best manage varying levels of residents’ needs while also maintaining staffing levels? If the answer is: do more and do it more efficiently, then what are the tools that make that happen? Reminders […]

“You’re Already A Customer, So You Don’t Count”

If your top priority is to attract new residents… read this. I was the only customer at a car rental agency the other day, yet no one would help me. They were too busy answering the phones. I finally gave up and called them. When the service rep realized that the person on the other […]

3 Tips for Gaining Control in an Emergency

I saw a news story about how first responders prepare for the unexpected. One official said, “We need to stay familiar with the tools and procedures that are not part of our day-to-day operations. During an emergency, we need to have as much control over the situation as possible.” Now that got me thinking… When […]

3 Simple Tips to Enhance Your Move-in Day Plan

Move-in day for student housing is hectic, no doubt about it. It takes a lot of organization just to get through it and get everyone settled in. Even with the best plans, chaos can reign supreme. Turn time is the best time to lay the groundwork for streamlined processes and smooth relationships with your new […]

Resident Safety: A common-sense approach

Security is a tough nut. Everyone wants it, yet no one can guarantee it. Most lease agreements make that clear. But as you well know, resident safety is not completely out of your realm of responsibility. So let’s take a common-sense look at some of the legal, ethical and business aspects. Legal If bad things […]

Communicating with Residents… Maybe it’s time for a reality check?

Not all that long ago my planning calendar was my daily road map. It would give me a good idea about how my day was going to go… what I needed to do. That’s no longer the case. Thanks to the technology that allows us to instantly communicate with others, others can in turn instantly […]

Eye on the Prize

June has been very exciting at One Call Now. We debuted a fancy new feature called Dynamic Subgroups to our clients and we won a couple of awards from the Dayton Business Journal. One was for being the biggest Telecommunications employer in the Dayton area. The other was for being one of its 15 Healthiest […]