Blog

Red, White and Boom! How to Avoid Those July Fourth Disasters

Over the Fourth of July holiday, families and friends come together to celebrate the nation’s founding; however, for property managers of residential apartment communities, it’s a time for vigilance against the many types of accidents and incidents that can occur when people congregate and celebrations get out of hand. To keep Independence Day in your […]

Social Media Vs. Communications You Can Count On

A paper published in the Proceedings of the National Academy of Sciences last year revealed shocking information: Facebook had deliberately manipulated the news feeds of just under 700,000 users in an experiment on “emotional contagion through social networks.” In this joint study between scientists at Facebook, Cornell and the University of California at San Francisco, […]

5 Tips to Help You Prepare for Budget Season

As a residential property manager, you’re likely already gearing up for the 2016 budget season. As busy as property managers are with the many hats they wear — marketing and sales, screening prospective residents, assisting with all manner of residents requests, and more — most understand that putting together a solid budget is critical for […]

Change Can Be Good

Change is inevitable, except from a vending machine.* Change. Good or not so good? We can all cite examples of not-so-good change: the new job with the micromanaging boss, or the new car that was the biggest lemon on the tree. Then there’s good change. Remember when you had to do most of your holiday […]

A Better Way to Communicate with Residents

If you’re like most property managers, you’ve developed a method for communicating with your residents. You may not stop to think about how successfully it works. You are probably more concerned with making sure you notify every resident about emergencies, utility outages, or maintenance work that affects the whole community. Maybe it’s time to think […]

Resident Communication is Not One Size Fits All

In property management, communicating with residents is more important now than ever. Long gone are the days when you can post a sign or hand out flyers to inform your residents. Many companies have turned to mass notification services to fix this communication problem. However, some use text-only services as their solution. While this may […]

Are Your Residents Satisfied with Social Media?

Social media is everywhere; it seems like no matter where you go on the internet, there is always a friendly reminder of your favorite social media page. If you’re not using social media websites like Facebook, Twitter and Instagram, you’re missing out on a big opportunity to connect with your current and potential residents. If […]

Text-Only: Missed Messages and Misunderstandings

There’s no doubt about it; text messaging is a hit… but it’s loaded with misses, too. Why use a communication method that most people use, instead of using the methods that all people use? Here we’ll discuss the draw backs of text-only messaging and the advantages of using multiple communication methods to reach your residents. […]

Doing More with Less

“We need to do more with less.” Here we go again. Are you as tired of hearing that as I am? At work, at home, in our communities… the mandate is unrelenting. It’s a challenge; but it’s also a reality. So let’s deal with it. Perhaps one of the best ways to approach it is […]