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Plan, Train, Practice, Repeat

We cannot emphasize this enough when it comes to the familiarization and operation of your One Call Now System. If the recent events in Hawaii (missile warning) and the East Coast (tsunami warning) have taught us one thing it is that training and practice is necessary. One Call Now was not a part of either […]

Does Your Business Have a Product Recall Communication Plan in Place?

Product recalls can go one of two ways. In the first, worst-case scenario, a product is determined to be dangerous or defective; its manufacturer ignores or reacts sluggishly to the issue; people are unnecessarily put at risk; and consumer trust is irreparably damaged. In the best-case alternative, meanwhile, the manufacturer assumes responsibility; takes quick action; […]