A solid business continuity plan will ensure that your business not only survives any type of emergency, but thrives in the face of unforeseen challenges. However, simply putting a plan together isn’t sufficient for success. You must be proactive before an adverse event occurs, rather than reactive when the event is happening. 1. Create a […]
Six Ways to Improve Organizational Communication
Six Ways to Improve Organizational Communication Communication—or the inability to do it effectively—is frequently cited as one of the greatest challenges organizations and their members face. Inconsistent messaging, misinterpreted meanings, and delayed message delivery are all contributing factors. Lucky for you, we’ve done our homework and have outlined six things every organization can do to […]
Six Fall Preventative Maintenance Tips for Property Managers
Fall is upon us, bringing with it all of the things we know and love about autumn, including everything from glorious foliage to holiday cheer. However, the seasonal shift can also be accompanied by unwanted aspects — particularly for property managers who don’t stay ahead of the game. These six preventative maintenance tasks can help keep your property in […]
Are You Really Prepared for the Next Hurricane? [Infographic]
Crisis Leadership
In the event of a crisis, do you already have a plan? Have you shared this plan with your staff? Do you periodically execute your plan to ensure familiarity amongst your employees? Think Fast, Work Smart, and Make Informed Decisions Have you ever wondered how first responders are able to calmly and effectively deal with […]
Four Ways to Bring Proactive Customer Service to Life
The other day a friend told me, “I spend all my time reacting and putting out fires. I don’t have time to be proactive.” Who doesn’t understand that feeling? The shift to a more proactive approach to customer service doesn’t have to mean sweeping changes. Just a few tweaks can net great results. Consider these […]