Package Season is Here… Are You Ready?

It’s that time of year when rental offices everywhere overflow with packages for residents. Sorting them and notifying residents can be difficult, frustrating, and time-consuming. However, there are ways to streamline the process. The Survey Says… According to a recent survey from NMHC/Kinsley, apartment communities can get up to 100 packages every week. When the holidays […]

3 Tips to Make Your Business Continuity Plan a Success

A solid business continuity plan will ensure that your business not only survives any type of emergency, but thrives in the face of unforeseen challenges. However, simply putting a plan together isn’t sufficient for success. You must be proactive before an adverse event occurs, rather than reactive when the event is happening. 1. Create a […]

Seniors are Becoming More Social

Four-in-ten seniors now own smartphones, more than double the share that did so in 2013, according to a report from Pew Research Center. So what’s a forward-thinking senior living community to do when it comes to communicating with its residents? The answer is simple: Meet them where they live. Let’s take a closer look at […]

The Science and Art of Snow Days

When the weather forecast calls for snow, many households are abuzz with the question, “Will they or won’t they cancel school?” While snow day calls may sometimes seems arbitrary, there’s actually a method to the madness, and it starts long before that first snowflake falls. Let’s take a closer look. A Science-Backed Art There are […]

Keep Occupancy High with Proactive Communication & Reputation Management

Nearly everyone today checks reviews before making a decision — ordering a vacuum cleaner, buying a car, taking a job, trying a new restaurant — and certainly before moving into a new apartment community. With all of the focus on an organization’s online reputation, how can you be sure that your properties are presenting a […]