Don’t Shoot the Messenger!

To opt out of unwanted calls, contact the organization that is sending them
Category - General
by Amanda Cupp on May 2nd, 2016

“Stop calling me!!!”… “I am going to report you!”… “How did you get my number?!”

Unfortunately, we occasionally get callers to our support line with statements and questions like these. As a notification provider, we firmly believe in delivering messages that matter to groups of any type. This means that we do not condone SPAM messages or unwanted notifications. In fact, we have a service agreement in place with our clients that strictly prohibits them from using our service for unsolicited calls.

It made me wonder if people understand the type of service that One Call Now is. We are not a telemarketing agency and we do not initiate the messages sent through our service. We simply provide our clients with great technology to send their own messages. I would like to take this opportunity to explain what One Call Now is and how it works. We are a mass messaging service that helps message senders (Pastors, Property Managers, School Officials, etc.) send automated messages simply and reliably. These messages are then delivered via our service to their intended groups.

So how do some contacts get added to unwanted groups?

There are a variety of ways but the most common is a recipient can be added to a group if said person visits or volunteers at a certain organization. For example, you may live in the vicinity of a school district and your information can get added to their database, even if you do not have a child that attends that school. Recipients are added at the discretion of our clients. We, as One Call Now, do not manually add anyone to any contact group.

So next time you receive an unwanted automated call, text or email through One Call Now, pay attention to the message origination. You can contact that organization directly and ask them to remove you from their list. We just deliver the message!

I hope this post helped alleviate any confusion. If you would like to opt-out from the messages you may be receiving from unwanted group(s), you can do so here:

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