Communication Leads to Greater Engagement for Seniors

Photo of a group of elderly people smiling.
Category - Healthcare
by Hillary Bowling on February 4th, 2019

There are countless reasons why someone chooses to leave their home and enter a senior living community.

Some may be trying to avoid the isolation of living alone, their need for care is increasing, or they are looking for a sense of greater safety and security. The key to transitioning a new resident is engagement. The key to keeping residents happy long term is also engagement.

Communication is key to engagement. Face to face communication is important, but not always practical in large communities and often impossible when it comes to family members of residents. But what else can you do to keep everyone aware of opportunities and activities in the community?

You spend countless hours planning engaging activities and meaningful interactions. Make sure residents know about the opportunities. Everyone communicates differently and some seniors may not receive the information sent to them or may not visit a part of the facility where the flyers are placed. With that in mind, a system to notify everyone via their preferred method is the best choice.

That’s where One Call Now comes in. One Call Now can be used to contact seniors in their preferred way, every time. This can be through a cellular or land line phone, email, or text. By making sure each resident gets notified in the way they prefer, there’s a much higher chance that the seniors will receive the notifications in time to attend the event, should they want to.

The quality of life for senior residents is improved when they are kept aware of events and other activities around them. Receiving notifications can help them plan for events they want to attend, meet up with those they want to spend time with, and generally feel included. Living in a senior community can sometimes be isolating; seniors who feel isolated generally have poorer health and lack the rich quality of life enjoyed by those who are more connected.

Residents can be notified of any type of event, once it is scheduled. This means that everything from an announcement of a major, planned event to a reminder that dinner will be served at a particular time can be offered by the service. Seniors who want to participate in events but often struggle with dates or times are excellent candidates for the service, since they will be reminded as the event approaches and will have less chance to forget to attend something they are interested in. Having a feeling of camaraderie with others in the facility can also improve physical and mental health.

No matter what kinds of events your community offers––or how often these events take place––One Call Now can handle the reminders. This will give staff more time to spend with patients and allow residents to interact with one another more frequently, giving them the opportunity to make friends and be more active. Family members of residents can also receive notifications from the service, making it highly useful for day-to-day operations and emergency situations.

Communities that use One Call Now wonder what they ever did without it. Get started today with a Free Trial!

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