Healthcare Communication Service

Communication is a healthcare issue.

Healthcare Communication Focused On Patient Care

Healthcare facilities need healthy communication strategies. When you consider the demand for employee notifications, patient communications, and crisis alerts, the medical industry might be the one most in need of reliable group messaging. Because when it comes to patient care, having the right message in the right hands at the right time could make all the difference.

In healthcare communication is key - One Call Now provides mass messaging solutions.


Communication Solutions for Healthcare Providers

Group notification is critical for your patients and employees. One Call Now specializes in solutions for you emergency and routine notifications needs.

The Needs of Hospitals and Healthcare Providers Everywhere

Healthcare facilities need healthy communication strategies. When you consider the demand for employee notifications, patient communications, and crisis alerts, the medical industry might be the one most in need of reliable group messaging. Because when it comes to patient care, having the right message in the right hands at the right time could make all the difference.

Hospitals and care facilities use One Call Now’s group messaging because it’s simple, efficient, and secure. You can send messages anytime from any phone or Internet-connected computer. Take care of your patients; we’ll handle the communication.

Our services also strengthen compliance with the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).


How Routine Communication and Patient Notifications Works with One Call Now

Stay in touch with your patients with patient notification systems from One Call Now. Increase adherence rates to treatments, reduce costly readmissions, and improve patient satisfaction. Send automated text or voice messages to patients, encouraging them to stay with their recovery plans. It’s all about keeping them informed and engaged during the transitional period after a hospital stay.  Keep your employees informed and focused on patient care and safety. Group messaging reaches employees by automated voice, text message, or email. With a few simple steps, notify everyone in the facility or just specific groups.

  • Conduct employee surveys.
  • Announce employee events.
  • Announce training and certification classes.
  • Issue benefit enrollment information and deadlines.
  • Set up scheduled reminders for timely bill payment.
  • Get patients enrolled in health programs and treatment.
  • Send reminders to purchase, take, and refill prescription medication.

One Call Now Provides Solutions for Healthcare Communication

With One Call Now’s group messaging, there’s no software to purchase, no hardware to install, and no additional phone lines to set up. It’s also 100 % uptime guaranteed. Custom options allow you to make the most of group messaging:

  • Choose the caller ID number you want displayed.
  • Deliver calls to your contacts in a predetermined order.
  • Give contacts a keypad option to transfer to a live person.
  • Messages can be assigned high priority status and sent immediately.
  • Choose the medium that best suits your need: voice, SMS text, or email.
  • Set up unlimited subgroups within your call list to send messages to specific contacts.
  • Take simplicity and reliability with you anywhere with One Call Now mobile apps.
  • Translate up to 19 languages for voice messages and up to 52 languages for typed messages.
  • Include multiple phone numbers and email addresses per contact name to increase connection with your staff.

Healthcare Communications Pricing Request



How can you improve communication?

One Call Now Is Also An Effective Communication Tool For Senior Living Facilities

Providing exceptional care to your residents requires notifications and updates. One Call Now’s group messaging service makes it easy to protect and inform senior living residents and their families. Target resident communication to improve quality of life.

  • Send just-in-time event reminders.
  • CC residents’ families on messages.
  • Schedule meal and medication reminders.

Staff members benefit, too, with notifications that:

  • Save supervisors hours of phone time.
  • Contact off-duty or part-time staffers to fill staff slots.
  • Confirm shift assignments.

Healthcare Staffing Management and Business Continuity

Filling open shifts due to any situation will be part of the balancing act in patient care. So be prepared for the challenges of staff scheduling. One Call Now’s group messaging is the communication plan that gets the right trained staff to the patients that need them.

  • Send voice or text messages to recruit for understaffed shifts—one call reaches employees in seconds.
  • Get detailed reporting that confirms successful contacts and explains unsuccessful attempts.
  • Request touch-tone responses to your messages in minutes.
  • Deliver daily room and floor assignments.
  • Issue important reminders to employees.
  • Relay time-sensitive announcements.
  • Notify staff of schedule changes.
  • Schedule meetings and training.

One Call Now’s Emergency Notification System

You’ll always need an emergency communication plan, no matter the crisis. Emergency notifications from One Call Now prepare you and your staff for unexpected incidents. Whatever the situation, you’ll get the word out fast and to the people who need it.

Your emergency notification system can automatically send updates to your list of contacts. Alert emergency teams and send emergency notifications for unplanned or crisis events such as these:

  • Utility outages
  • Severe weather
  • Biohazard risks
  • Criminal activity
  • Evacuation efforts
  • Mass-casualty disasters
  • Environmental contamination
  • Fire, gas leaks, water main breaks
  • Disaster response and surge plans

Make the Call

Let One Call Now’s group communication do what it’s supposed to do: Give you the tools to keep your employees informed, focused on patient care, and prepared for crisis.


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