Terms and Definitions

Mass Text Messaging

Mass text messaging, and mass communication is a process by which a person, group, or organization creates a message and transmits it to a large […]

Phone Message System

A phone message system digitally records messages and delivers them by phone. It’s an ideal way to send routine reminders, vital messages, or emergency notifications—instantly. […]


Group Calling Service

A group calling service allows recorded messages to be broadcast to countless phone lines quickly and efficiently. It is used daily by all types of […]

Call Tree

Once upon a time, when pay phones donned every city block and viewers adjusted rabbit ears to tune the television set, the manual call tree […]

Voice Text Messaging

A voice messaging service is the method by which a voice message is digitally recorded and sent to a predetermined list of phone numbers. One […]

Emergency Notification Service

An emergency notification service is a system in which people can receive instant information during an emergency or times of crisis. It allows for mass […]

Team Communication

Many organizations consist of interdependent teams that have unique communication needs. Whether you’re part of a business team, hospital staff, or school department, you can […]

Robo Calling Service

What is a Robo Call Service? A robo calling or robo dialing service provides methods of mass communication to automatically deliver pre-recorded messages.  Mass delivery of […]