Case Studies

Our case studies discuss in detail how One Call Now helps organizations throughout North America use One Call Now to improve performance.

Business: Financial and Professional Services

Business: Consumer Products and Services

Business: Healthcare

Business: Property Management

Business: Manufacturing

Business: Transportation

Education

Religious

Emergency Management

  • Tamaqua Water Authority State Compliance, Cost Savings, 2011
    Tamaqua Water Authority
    Water authority saved time and money while improving communication to 4,000+ community members. Residents were quickly notified of all water emergencies, hydrant flushings, water main breaks, and boil advisories, along with snow emergencies and city council meetings.
  • Miami County Court Improves Court Attendance, Reduces Warrants, 2011
    Miami County Municipal Court
    Municipal Court reduced paperwork and experienced fewer incarcerations by sending out reminder phone calls to people scheduled to appear in court a day before their hearing with the time, location, repercussions for failing to appear, and a phone number to call with questions.
  • Washington-Centerville Library Solves Staffing Problems, 2011
    Washington-Centerville Public Library
    Large public library improved communication with patrons and revamped the way it fills shifts, giving all employees an equal opportunity to pick up additional shifts.
  • Oregon, Ohio Residents Stay Informed During Emergencies, 2011
    City of Oregon, Ohio
    City government saved over 2,300 hours of labor while improving communications with residents. The city was able to quickly notify residents of emergency situations and scheduled maintenance, while improving community attendance at city events.
  • City of Oregon, Ohio Maintains Resident Safety During Weather Emergencies, 2011
    City of Oregon, Ohio
    City government saved over 2,300 hours of labor while improving communications with residents. The city was able to quickly notify residents of emergency situations and scheduled maintenance, as well as improving community attendance at city events.
  • Customer Communication Made Simple, 2011
    Tamaqua Water Authority
    Water authority saved time and money while improving communication to 4,000+ community members. Residents were quickly notified of all water emergencies, hydrant flushings, water main breaks, and boil advisories, along with snow emergencies and city council meetings.
  • Answering the Call, Reducing the Warrants, 2011
    Miami County Municipal Court
    Municipal Court reduced paperwork and experienced fewer incarcerations by sending out reminder phone calls to people scheduled to appear in court a day before their hearing with the time, location, repercussions for failing to appear, and a phone number to call with questions.
  • Lost Time = Lost Lives
    Pocono Search And Rescue
    Emergency management group communicates with team members in the field or at home more quickly, effectively, and efficiently, with 1/10 the cost of their previous method, and increases the number of participating rescuers by 10%. Partnered with One Call Now in 2007, and reduced their communication cost by almost 96% in the first year alone.
  • 66% Improvement in Response Time
    Coffee Bluff Marine Rescue Squadron
    Citizen authority for shallow-water rescue missions improved response time, from 15 minutes to less than 5--an improvement of more than 66%-- while boosting meeting attendance and saving more than 100 hours of phone time. An elderly man’s life was saved by a call— 8-10 men responded within 5 minutes.
  • Man Overboard! One Call Now Saves Lives!
    Coffee Bluff Marine Rescue Squadron
    Emergency notification messages began going out instantaneously and within minutes, two rescuers had pulled him to safety…

Other

  • Order of the Amaranth of New Jersey Successfully Reaches Out to Members, 2012
    Order of the Amaranth of New Jersey
    This fraternal, social and charitable organization in New Jersey is able to relay important information to the entire membership in moments, saving time and increasing member satisfaction.
  • Melrose Masonic Lodge Improves Communication Consistency and Reliability, October, 2011
    Melrose Masonic Lodge #671
    Melrose Masonic Lodge #671 in Norwood (Cincinnati), Ohio, has about 30 members of a wide age range. The phone tree was not effective. Now, One Call Now messaging gets complete details to all members instantly, ensuring maximum event and meeting attendance.
  • McMillan Masonic Lodge Improves Cost-Effectiveness of Communication, September, 2011
    McMillan Masonic Lodge #141
    Fraternal organization in Cincinnati, Ohio keeps members, who are a wide range of ages, informed and has saved the group hundreds of hours and thousands of dollars. One Call Now replaced the group’s newsletter; event participation has increased.
  • St. John's Masonic Lodge Increases Turnout by Twenty Percent, October, 2011
    St. John's Masonic Lodge #13
    St. John’s Masonic Lodge #13 in Dayton, Ohio, is a fraternal organization with about 150 members of a wide age range. Mailings were overlooked; phone calls took hours. Now, One Call Now messaging simplified message delivery through the iPhone app, keeping members informed and increasing event attendance.
  • YMCA Tuckahoe Instantly Communicates with Thousands, October, 2011
    Tuckahoe YMCA
    The Tuckahoe Y is one of 17 branch locations in the Richmond, Virginia area with nearly 6,000 members. Administrators use One Call Now to remind members of class registration deadlines, as well as any call needing to reach more than 15 people. Notable story: They sent a proactive emergency message 48 hours before Hurricane Irene hit in August 2011, informing members to seek regular updates via Facebook and Twitter and providing emergency contact number. Received lots of positive feedback from sending that call.
  • Amity Baseball Improves Communication, Increases Registrations, 2011
    Amity Baseball
    Youth baseball league improved communicating registration reminders, schedule changes, try-outs, and game delays/cancellations to league members, officials, coaches, and volunteers. Results included increased recruitment rates and a 99.5% time savings.
  • Will Rogers Range Riders Increase Attendance, 2011
    Will Rogers Range Riders
    Non-profit organization improved communicating illnesses, injuries, and deaths, along with annual rodeo information and meeting details, while seeing a 25% increase in meeting attendance.

Sports

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