Solutions

Automated Employee Calling Service

Automated Employee Calling Service Solutions Introduction

Every day tens of thousands of businesses across North America use One Call Now's Automated Employee Calling Service to simplify and expedite staffing issues. With just a few easy steps, One Call Now quickly takes on the duties of filling shift voids, sending reminders and keeping staff informed. Sending voice, text, or email messages to staff has never been easier!


Features

International Calling

Call any country in the world from all 50 states.

Quota Calling

Sends calls until a predetermined number of live answers respond via polling and/or hot transfers.

Group Polling

Allows recipients to enter a touch-tone response to questions during message delivery.

Sequence Calling

Delivers calls to your employees in a predetermined order—accommodates shift or staff preferences; allows the notification process to comply with your company’s protocol.

Subgroups

Allows you to send messages to specific individuals or groups by dividing your contact list into subgroups, such as departments, teams, management, etc.—up to 99 subgroups.

PIN Delivery Notifications

Requires recipients to enter a PIN to receive a message—confirms receipt and maintains confidentiality.

Real-time Message Reports

Provides live, detailed reports confirming contacts that were successfully reached, responses to polls and text messages, unsuccessful contacts and reasons (busy, no answer), mediums used.

Import Wizard

Uploads everyone on your contact list from one spreadsheet at once.

Multimodal Messaging

Sends mass notification messages via phone, SMS text and email simultaneously, or a preference per message.

Text-to-Speech

Converts typed text to an audio file and delivers a natural-sounding voice message.
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“One Call Now is very convenient, easy to use, and the costs are reasonable. I love the reports that come out afterwards. They’re very clear, concise, and to the point—not a...”
Matthew Morrissey
Aflac, Northeast Territory

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