Increase Contact Rates Without Increasing Your Staff
Customer Notification Systems from One Call Now keep you in contact with your customers. Send personalized voice, text, and/or email messages to your entire group with our Customer Notification System. It’s efficient and affordable, regardless of the size of your contact list. With One Call Now, messages go out to thousands—hundreds of thousands—daily without tying-up your staff, your phone lines or interrupting your operations.
Businesses across North America are using One Call Now to build customer relationships and enrich the customer service experience.
Consumer service providers use Customer Notification Systems to:
- Send appointment confirmations and reminders
- Schedule seasonal service calls
- Renew service agreements
- Send payment reminders
- Inform customers of route or service changes
- Distribute promotional offers
- Promote special events
- Solicit customer feedback
- Promote customer loyalty
- Build brand awareness
Special features allow you to tailor messages to your specifications:
- Use the medium your individual customers prefer: voice, SMS text or email
- Use the language your customers speak—our system instantly translates up to 19 languages for voice messages and 52 languages for typed messages
- Send messages personalized with your customers’ names and account-specific information
- Realize true two-way communication; customers respond using their keypad
- Customers have the option to transfer to a call center or live service representative
- Choose the caller ID you want displayed when you call
- Detailed message reports enable you to review polling results and detailed call logs – see who got your message, when, and by which medium
The most comprehensive Customer Notification System available
Set-up is simple, efficient and secure. There’s no software to purchase, no hardware to install and no additional phone lines are required. Our data transfer and storage employ the highest level of data encryption available.
Implementing a Customer Notification System from One Call Now is a cost effective solution for high-volume outbound calling. We help businesses enhance customer service by providing timely, personalized communications without stretching the staff or the budget.