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Plan, Train, Practice, Repeat

Photo of papers densely scattered on a desk the most visible of which reads BCP Business Continuity Plan in large letters.
Category - Business, General
by Hillary Bowling on February 20th, 2018

We cannot emphasize this enough when it comes to the familiarization and operation of your One Call Now System.

If the recent events in Hawaii (missile warning) and the East Coast (tsunami warning) have taught us one thing it is that training and practice is necessary. One Call Now was not a part of either event but we want our customers to be prepared and trained in case of an emergency.

A mass notification system (MNS) is a very important life safety tool that, for the most part, doesn’t get used as much as other systems, often times getting overlooked for that fact and taken for granted. The fact is that this is a tool that you need when you really need it, so the proficiency of its operation should be at the top of your list. Time is of the essence during these emergency incidents, which causes stress on everyone trying to set up and launch a mass notification call. Reduce that stress and life-saving time by making sure everyone in your organization who may have access to launch calls is very comfortable and very familiar with its use.

Here are some tips to follow that will help your organization dispatch emergency mass notifications as quickly as you can:

Plan –  Develop a Business Continuity Plan that covers all aspects of this function. It should include identifying the methods of notification that you use, who can send messages, who the system administrator is, and what events you will notify constituents about. Download our article on how to create a business continuity plan now to be prepared later!

Train –  Users are typically trained when you subscribe to One Call Now, but have you done any refreshers lately? Sit down your users and go over the basics one more time, this can alleviate a lot of future headaches.

Practice – There are many ways to use our system, and the more you use it the more familiar you will become with it. Send holiday messages, reminders, closure notices, and schedule change notices, Not only will this keep your group informed, but it will keep you fresh on the correct way to use One Call Now.

Our intent is to help you become more efficient with your system in every way. Please let us know how else we can assist you in this regard.