Our Privacy Policy affects and protects both You as our client, and your Members.
Except as set forth herein, One Call Now never has and never will sell, lease, rent
or give any personal information including names, addresses, phone numbers or email
addresses about You or your Members to any third party.
"Members" to us may be, but are not limited to, Members of your group receiving
notification messages sent by you through One Call Now such as your players, congregation,
staff, citizens, customers or residents.
"YOU" refers to you, our Client, acting as Group Administrator and responsible for
managing personal information entered on or uploaded to our website and used by
you, or people you designate to contact Members of your group and to see the results
of those messages.
"Group" refers to you as an individual or your organization, using the One Call
Now service to send notification messages to your Members.
This Policy applies to MyTeam1, LLC, doing business as One Call Now. References
throughout this Policy to "One Call Now", "We", "Our" and "Us" are treated identically.
References to "Client", "You" or "Your" are treated interchangeably.
|
What Is Personal Information?
Personal information is any information that identifies you or your members as individuals.
Personal information includes names, addresses, phone numbers, e-mail addresses,
and identification numbers; the content of messages sent from you to your members;
your financial information, such as credit card or checking account information,
either from you or your organization. For some services, this may include cell phone
provider, street address, member identification number, and other information to
properly segment them for certain notification calls.
Why Does One Call Now Ask For Personal Information?
In order to properly handle the billing for your account, we need credit card, checking
account or other financial information. In order to deliver voice, text and e-mail
messages to your Members, we need means to identify them and segment them for certain
notification calls.
How Does One Call Now Safeguard My Personal Information And Keep
It Confidential?
Each and every one of our employees is responsible for maintaining the confidentiality
of all personal information to which they have access. We run an array of background,
criminal, and financial checks on every employee, and all employees are subject
to random drug testing; all in an effort to protect your privacy and information
as best we can. As a condition of employment, our employees are required to sign
a confidentiality agreement that binds them to this responsibility-- even after they
leave One Call Now. We keep our employees informed about our policies and procedures
for protecting personal information and reinforce the importance of compliance.
In addition, One Call Now has comprehensive security controls to protect against
the unauthorized use, alteration, duplication, destruction, disclosure, loss or
theft of-and unauthorized access to-your personal information. When we receive personal
information about you or your members (such as name, address, phone number and credit
card number), it is stored on our secure servers.
We ensure the physical, organizational and electronic security of your personal
information through the use of secure locks on filing cabinets and doors, restricted
access to information processing and storage areas, limited access to relevant information
by authorized employees only, and passwords, PINs, pass keys and the SSL Certificates
in place to ensure data encryption or scrambling of electronically transmitted information.
We follow standard internet and database security practices and keep up-to-date
with industry changes. All financial and password data is stored in encrypted form
on our databases. We also have strict procedures in place for destruction, deletion
or disposal of personal information when it is no longer required for the purposes
set out in this Policy-or by law-to prevent unauthorized access to such information.
We may use other companies to provide services to you on our behalf. In such cases,
we have agreements in place that hold these companies to the same high standards
of confidentiality by which we are governed and require that any information provided
by us be kept strictly confidential and used only for the purposes stated in the
agreement.
One Call Now Has A Strict Policy Of Not Releasing Personal Information
About Our Clients Or Their Members Unless:
|
1.
|
You have consented to the release of personal information. For example, you or your
members are part of a larger organization and want them to be able to reach you. |
|
2.
|
We have a legal obligation. For example, we may release personal information about
a client to legal authorities in cases of the public's interest, criminal activity
or the detection and prevention of fraud. |
If we release information for any of these reasons, we keep a record of what, when,
why and to whom such information was released.
Under no circumstances do we sell, rent or give lists of our clients or their members
to others for their use
How Does One Call Now Keep Your Personal Information Accurate?
One Call Now is committed to maintaining the accuracy of your and your members'
personal information for as long as it is being used for the purposes set out in
this policy, and you play an active role in keeping us up-to-date.
Prompt notification of any changes-for example, to your address, e-mail address
or telephone number-will help us provide the best possible service. Please advise
us if you discover, upon review of your or your Members' personal information, that
amendments are required.
How Can You Access Your or Your Members' Personal Information?
If you want to review or verify your or your members' personal information-or find
out to whom we have disclosed it, as permitted by this Policy-please contact us.
In Some Instances, We May Not Be Able To Grant Your Request, Such
As If The Personal Information:
Contains references to other persons
|
* |
Is subject to attorney-client or litigation privilege
|
|
* |
Includes our own proprietary and confidential information
|
|
* |
Has been destroyed due to legal requirements or because it was no longer needed
for the purposes set out in this Policy
|
|
* |
Is too costly, in our determination, to retrieve
|
|
* |
Cannot be disclosed for legal reasons.
|
If we are unable to provide access to your or your Members' personal information,
we will provide you with an explanation.
Does One Call Now Retain Your Personal Information and/or that of
my members?
One Call Now keeps your, and your Members, personal information for as long as it
is needed to meet the purposes set out in this Policy. The length of time we retain
your personal information is also affected by: (1) the type of service you have
with us, and (2) any legal requirements we may have to meet. In addition, we have
retention policies in place that govern the destruction of personal information.
Acquisition of One Call Now
In the event that One Call Now, or substantially all of its assets are acquired,
you consent to the transfer of your information as one of the transferred assets,
to be used only as defined and under the limits outlined above.
Privacy Policy for One Call Now Notification Solutions 02/10/2009
|