This Code applies to MyTeam1, LLC, doing business as One Call Now™. Reference
throughout this Code to "One Call Now™", "we", "our" and "us" are treated
identically.
Payment security
Making a purchase at One Call Now™.com is 100% safewe guarantee it.
When we request personal information from you (such as name, address, phone number
and credit card number), it is done on our secure servers.
We are so confident in our security that we guarantee you'll pay nothing if unauthorized
charges are made to your credit card while ordering from One Call Now™. Federal
law limits your liability for unauthorized charges to your account. The Fair Credit
Billing Act states that your credit card company (creditor) cannot hold you liable
for more than $50 in the unlikely event a fraudulent charge occurs on your account.
If you encounter a fraudulent credit card charge from One Call Now™, don't
worry, we'll pay up to $50 of liability. No credit card risk-guaranteed!
In the unlikely event of a fraudulent use of your credit card at One Call Now™,
you must notify your credit card company in accordance with its rules and procedures.
One Call Now™ only covers this liability if the unauthorized use of your card
resulted through no fault of your own from purchases made at One Call Now™.com
while using our secure servers.
Please read the balance of our privacy policy below for more information.
What Is Personal Information?
Personal information is any information that identifies you as an individual. Personal
information includes your name, address, phone number, e-mail address, organization,
as well as your personal financial records, identification numbers (such as your
credit card number).
Why Does One Call Now™ Ask For Personal Information?
We want to help you achieve your goals with value-added message delivery service
that allows us to establish a lasting relationship that grows to meet your changing
needs. And the better we know you, the better we are able to serve you. That's why
we ask for personal information, so that we can:
- understand your needs
- determine the suitability of our products and services for you
- determine your eligibility for our products and services
- provide you directly with information and offers on our products and services -
or those of others - that can benefit you.
You can choose not to provide us with some, or all, of your personal information.
But please understand that if you make this choice, One Call Now™ may not
be able to provide you with the product, service or information you wish. If you
have any questions, just ask us. And you can rest assured that if a new application
for your personal information arises, we'll ask for your consent first.
How Does One Call Now™ Safeguard My Personal Information And
Keep It Confidential?
Each and every one of our employees is responsible for maintaining the confidentiality
of all personal information to which they have access. We run an array of background,
criminal, and financial checks on every employee, and all employees are subject
to random drug testing; all in our efforts to protect your privacy and information
as best we can. As a condition of employment, our employees are required to sign
a confidentiality agreement that binds them to this responsibility - even if they
leave or retire from One Call Now™. We keep our employees informed about our
policies and procedures for protecting personal information and reinforce the importance
of complying with them. All employees are also required, as a condition of employment,
to conform to these policies and procedures.
In addition, One Call Now™ has comprehensive security controls to protect
against the unauthorized use, alteration, duplication, destruction, disclosure,
loss or theft of - and unauthorized access to - your personal information. We ensure
the physical, organizational and electronic security of your personal information
through the use of secure locks on filing cabinets and doors, restricted access
to information processing and storage areas, limited access to relevant information
by authorized employees only, and passwords, PINs, pass keys and the encryption
or scrambling of electronically transmitted information. We also have strict procedures
in place for destroying, deleting or disposing of personal information when it is
no longer required for the purposes set out in this Policy - or by law - to prevent
unauthorized access to such information.
We may use other companies to provide services to you on our behalf. In such cases,
we have contracts in place that hold these companies to the same high standards
of confidentiality by which we are governed and require that any information provided
by us be kept strictly confidential and used only for the purposes stated in the
contract.
Would One Call Now™ Ever Release My Personal Information?
One Call Now™ has a strict policy of not releasing personal information about
our clients, unless:
You have consented to the release of personal information. For example, you are
part of a larger organization and want them to be able to reach you.
We have a legal obligation. For example, we may release personal information about
a client to legal authorities in cases of the public's interest, criminal activity
or the detection and prevention of fraud. If we release information for any of these
reasons, we keep a record of what, when, why and to whom such information was released.
Under no circumstances do we sell or give lists of our clients to others for their
use. If we obtain client lists from other organizations, we ensure that they have
their clients' consents on file before disclosing the lists to us.
How Does One Call Now™ Keep My Personal Information Accurate?
One Call Now™ is committed to maintaining the accuracy of your personal information
for as long as it is being used for the purposes set out in this Policy, and you
play an active role in keeping us up-to-date.
Prompt notification of any changes - for example, to your address, e-mail address
or telephone number - will help us provide the best possible service. Please advise
us if you discover, upon review of your personal information, that amendments are
required.
How Can I Access My Personal Information?
If you want to review or verify your personal information - or find out to whom
we have disclosed it, as permitted by this Policy - please contact us.
In some instances, we may not be able to grant your request, such as if the personal
information:
- Contains references to other persons
- Is subject to attorney-client or litigation privilege
- Includes our own proprietary and confidential information
- Has been destroyed due to legal requirements or because it was longer needed for
the purposes set out in this Policy
- Is too costly, in our determination, to retrieve
- Cannot be disclosed for legal reasons.
If we are unable to provide access to your personal information, we will provide
you with an explanation.
Does One Call Now™ Retain My Personal Information?
One Call Now™ keeps your personal information for as long as it is needed
to meet the purposes set out in this Policy. The length of time we retain your personal
information is also affected by: (1) the type of service you have with us, and (2)
any legal requirements we may have to meet. In addition, we have retention policies
in place that govern the destruction of personal information.
Acquisition of One Call Now™
In the event that One Call Now™, or substantially all of its assets are acquired,
you consent to the transfer of your information as one of the transferred assets,
to be used as defined above.
One Call Now™ is a service and service mark of Myteam1, LLC.
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