One Call Now™'s Privacy Policy

Except as set forth herein or in the Service Agreement, we never have and never will sell, lease, rent or give any personal information about you, your group, their phone numbers or messages to any third party. All our employees have signed a pledge to keep your personal data private.

We take our responsibility to protect the privacy and confidentiality of our clients very seriously. That is why we've outlined our Privacy Code below - because we want you to know why we ask for personal information, how we keep personal information confidential and how you can inquire about the personal information we request.

Occasionally - in order to offer our products or service updates that may be of interest to you - we will communicate by mail, telephone or electronic means.

For more information about our privacy policies, please call our Customer Care Department toll-free at 877-698-3262. Or, send us an email from Contact Us and we'll respond within 2 business days.

Privacy Code

This Code applies to MyTeam1, LLC, doing business as One Call Now™. Reference throughout this Code to "One Call Now™", "we", "our" and "us" are treated identically.

Payment security
Making a purchase at One Call Now™.com is 100% safewe guarantee it.

When we request personal information from you (such as name, address, phone number and credit card number), it is done on our secure servers.

We are so confident in our security that we guarantee you'll pay nothing if unauthorized charges are made to your credit card while ordering from One Call Now™. Federal law limits your liability for unauthorized charges to your account. The Fair Credit Billing Act states that your credit card company (creditor) cannot hold you liable for more than $50 in the unlikely event a fraudulent charge occurs on your account. If you encounter a fraudulent credit card charge from One Call Now™, don't worry, we'll pay up to $50 of liability. No credit card risk-guaranteed!

In the unlikely event of a fraudulent use of your credit card at One Call Now™, you must notify your credit card company in accordance with its rules and procedures. One Call Now™ only covers this liability if the unauthorized use of your card resulted through no fault of your own from purchases made at One Call Now™.com while using our secure servers.

Please read the balance of our privacy policy below for more information.

What Is Personal Information?
Personal information is any information that identifies you as an individual. Personal information includes your name, address, phone number, e-mail address, organization, as well as your personal financial records, identification numbers (such as your credit card number).

Why Does One Call Now™ Ask For Personal Information?
We want to help you achieve your goals with value-added message delivery service that allows us to establish a lasting relationship that grows to meet your changing needs. And the better we know you, the better we are able to serve you. That's why we ask for personal information, so that we can:
  • understand your needs
  • determine the suitability of our products and services for you
  • determine your eligibility for our products and services
  • provide you directly with information and offers on our products and services - or those of others - that can benefit you.
You can choose not to provide us with some, or all, of your personal information. But please understand that if you make this choice, One Call Now™ may not be able to provide you with the product, service or information you wish. If you have any questions, just ask us. And you can rest assured that if a new application for your personal information arises, we'll ask for your consent first.

How Does One Call Now™ Safeguard My Personal Information And Keep It Confidential?
Each and every one of our employees is responsible for maintaining the confidentiality of all personal information to which they have access. We run an array of background, criminal, and financial checks on every employee, and all employees are subject to random drug testing; all in our efforts to protect your privacy and information as best we can. As a condition of employment, our employees are required to sign a confidentiality agreement that binds them to this responsibility - even if they leave or retire from One Call Now™. We keep our employees informed about our policies and procedures for protecting personal information and reinforce the importance of complying with them. All employees are also required, as a condition of employment, to conform to these policies and procedures.

In addition, One Call Now™ has comprehensive security controls to protect against the unauthorized use, alteration, duplication, destruction, disclosure, loss or theft of - and unauthorized access to - your personal information. We ensure the physical, organizational and electronic security of your personal information through the use of secure locks on filing cabinets and doors, restricted access to information processing and storage areas, limited access to relevant information by authorized employees only, and passwords, PINs, pass keys and the encryption or scrambling of electronically transmitted information. We also have strict procedures in place for destroying, deleting or disposing of personal information when it is no longer required for the purposes set out in this Policy - or by law - to prevent unauthorized access to such information.

We may use other companies to provide services to you on our behalf. In such cases, we have contracts in place that hold these companies to the same high standards of confidentiality by which we are governed and require that any information provided by us be kept strictly confidential and used only for the purposes stated in the contract.

Would One Call Now™ Ever Release My Personal Information?
One Call Now™ has a strict policy of not releasing personal information about our clients, unless:

You have consented to the release of personal information. For example, you are part of a larger organization and want them to be able to reach you.

We have a legal obligation. For example, we may release personal information about a client to legal authorities in cases of the public's interest, criminal activity or the detection and prevention of fraud. If we release information for any of these reasons, we keep a record of what, when, why and to whom such information was released.

Under no circumstances do we sell or give lists of our clients to others for their use. If we obtain client lists from other organizations, we ensure that they have their clients' consents on file before disclosing the lists to us.

How Does One Call Now™ Keep My Personal Information Accurate?
One Call Now™ is committed to maintaining the accuracy of your personal information for as long as it is being used for the purposes set out in this Policy, and you play an active role in keeping us up-to-date.

Prompt notification of any changes - for example, to your address, e-mail address or telephone number - will help us provide the best possible service. Please advise us if you discover, upon review of your personal information, that amendments are required.

How Can I Access My Personal Information?
If you want to review or verify your personal information - or find out to whom we have disclosed it, as permitted by this Policy - please contact us.

In some instances, we may not be able to grant your request, such as if the personal information:
  • Contains references to other persons
  • Is subject to attorney-client or litigation privilege
  • Includes our own proprietary and confidential information
  • Has been destroyed due to legal requirements or because it was longer needed for the purposes set out in this Policy
  • Is too costly, in our determination, to retrieve
  • Cannot be disclosed for legal reasons.
If we are unable to provide access to your personal information, we will provide you with an explanation.

Does One Call Now™ Retain My Personal Information?
One Call Now™ keeps your personal information for as long as it is needed to meet the purposes set out in this Policy. The length of time we retain your personal information is also affected by: (1) the type of service you have with us, and (2) any legal requirements we may have to meet. In addition, we have retention policies in place that govern the destruction of personal information.

Acquisition of One Call Now™
In the event that One Call Now™, or substantially all of its assets are acquired, you consent to the transfer of your information as one of the transferred assets, to be used as defined above.

One Call Now™ is a service and service mark of Myteam1, LLC.

What Our Customers Are Saying... emergency notification service, notification calls, phone messages, phone messaging, voice broadcast, voice broadcasting, voice broadcasting service more »

"Being a nonprofit organization and the cost of pagers for activation of our members, the One Call Now system is a much more cost effective resource for our team!"

"Then we started using One Call Now. This has saved us so much time and trouble. We have the calls going to their house, cell, and their parents' cell with just one call!"

One Call Now is such a great benefit for our church. The calling system has enabled us to reach our entire congregation quickly and efficiently. We plan to never be without the One Call Now system and recommend it for EVERY church!

"I used it for last minute practice cancellations, game day field changes, rescheduled games, and to conduct surveys to get the majority opinion when deciding which tournaments to attend."

"Also, the personnel at One Call Now are 1st class! They walked me through any difficulties I was encountering. I would highly recommend One Call Now to all coaches. Thanks for your service and support!"

"We had Dick Van Dyke record our message to Malibu voters. A referendum that was expecting a close vote and less than 40% turnout, had record turnout, and we won with 58% of the vote."

"Every year our middle school ministry hosts a summer kick-off LUAU. Using One Call Now to promote it this year, we recorded the call using surfer lingo and music in the background. Our families loved it."

"I made one call from my cell phone on the road Saturday, and 10,000 parents received my call that afternoon. The attendance boost we got from that call really helped us. We will capture almost $1 million more than last year in state aid monies"

"I have been using your service for 4 years now. I can tell you that I would never coach or have a group of people that I need to stay in contact without your service."

"Thanks for the service you provide for our church —and for keeping your rates reasonable. I continue to tell fellow pastors about you."

"I have loved my four years as a coach for a girl’s soccer team. The only drawback I've had in the last four years is the administrative work. One Call Now proved to be an invaluable time saver. I would recommend it to any coach. Thanks"!

"We tried One Call Now in order to get a quick message out about a location change for an event. The result was our normal attendance doubled. We have used it ever since."

"Using One Call Now has allowed us to get the messages to our members without trying to get volunteers to physically make all the calls themselves. It has saved us hundreds of man hours!!"

"Our soccer club has ten competitive teams and two high school teams that utilize the One Call Now service. We have found it invaluable due to the ever changing weather and the rescheduling of games and practices."

"One Call Now is a service that has made the coaching jobs much more efficient and enjoyable. Thank you for this remarkable service!!!"

"The district uses the system to send out, very quickly, announcements regarding school closings and other important information that needs to be disseminated quickly. We're "sold" on this product!!!"

"Our Preschool Director would use One Call Now to record messages describing how we were responding to the epidemic and what experts were consulted."

"We deployed over 250 people to Southwest Asia in support of Operation Iraqi Freedom. Those 250 people left behind 250 families. When it came time for those members to return, we used One Call Now"

"One Call Now has made life easier for our entire school family. It’s fast, efficient, easy to use, and affordable."

"I can only begin to tell you how popular this service is with our team parents!"

"This is PRAISE for tech support at One Call Now. They were so supportive and worked very hard to input our shopping center merchant list under the 'threat of an impending Hurricane Dennis' where time was most important."

"Thank you for walking me through the process step-by-step without a glitch. My message was sent successfully thanks to your help."

"This is much more reliable - now I'm confident that every family gets the call or receives the message. We usually do the calls during the day specifically so that we get the answering machine."

We've had very positive responses from our families. They were very appreciative about improving the communication between the school and our families.

"One Call Now has revolutionized the way we can communicate with the several hundred kids and their parents in our league"

"I have noticed that if I send out a phone message I have more than doubled our attendance"

"I just want you to know how pleased I am with this service. One Call Now has saved us hours in manual phone calls and given us the best tool to contact our entire team with one phone call!"

"Our Ministers enjoy using the One Call Now service and we have had several members tell us how much they enjoy receiving the messages."

"When our Rangers advanced to the semifinals based on tie-breaker points from a game played one hour after ours, parents didn't need to stay at the fields waiting for results, just head back to the hotel pool and wait for my One Call Now message"

"it only took four minutes to deliver our message with a zero failure rate! In contrast, our county government's Reverse 9-1-1 system took more than an hour to deliver the same volume of calls and had a 50% failure rate."

- John F.
Chief
Elkland Search and Rescue

- Wendy H.

- Tracy N.
Pastor
Family Life & Worship Center

- Mark B.
Plainfield Freedom

- Nello P.
Gannets

Malibu California Citizens Initiative Campaign

- Josh D.
Dayspring Baptist Church

- Dr. Percy M.
Superintendent
Dayton Public Schools - Dayton, OH

- Tim J.

- Jeff B.
Senior Pastor
Bethany Church of God

- Cynthia D.
Twisters United U11 Soccer

- Amy-Jo G.
Brentwood Baptist Church

- Mary Jane Fitzpatrick
WNY Snowmobile Club of Boston - Boston, MA

- Mark C.
Three Lions Soccer Club

- Tonya C.
Troy Fastpitch Association - Troy, OH

- Debby B.
Administrative Assistant to the Superintendent
LaRue County Schools - LaRue County

- Alice K.
Temple Administrator
Barnert Temple Preschool - Franklin Lakes, NJ

- MSgt. Larry J.
Missouri Air National Guard

- Carolyn H.
Aspen Country Day School

- Steve H.
Northern KY Vipers

- Linda B.
Riverwalk Marketplace

- Stephanie E.
Asst. Director Communications & Marketing
Wright State University - Dayton, OH

- Wendy H.
Tehillah Hebrew School

- Dr. John S.
Holy Family Catholic School

- Scott K.
Assistant President
Englewood Little League - Englewood, OH

- Chris Bidwell

- Fae O.
DSA White U17

- Sontina C.
Ministry Assistant
Jessamine Christian Church - Nicholasville, KY

- Gregg H.
QWEST Soccer Club - Kansas City, MO

- Thomas F.
Deer Springs Fire Safe Council - San Diego, CA