| | High Quality Voice Messages with 45 seconds of recording time – Our generous message length allows you to send an important detailed message without the multiple credit usage others charge you. | yes | yes | no |
| | Initiate Messages from any phone OR web – no PC or web access needed to send calls to everyone or to a subgroup. Dial Toll-free number, enter PIN, record and send. It’s that easy. Or use web for even more control and options. | yes | yes | no |
| | Pay for Connected Calls Only – Pay only for connected calls. no charge for ring time, multiple re-tries to busy, no-answer or for disconnected numbers. | yes | yes | no |
| | Multi-Modal Messaging – Send voice and/or email messages at the same time. | yes | yes | no |
| | Text to Speech Messaging – Typed text is converted to speech – a fast way to speed call everyone! | no | yes | no |
| | Hot Transfer – Recipients can be transferred at the end of your message to a telephone number that you specify. You control the call pacing so your incoming lines are never overloaded. You can even pause a message and resume it at a later time to control call flow. (Billed at 5 call credits per connected minute.) | no | yes | no |
| | Email Messaging – Send unlimited emails as well as voice messages to everyone on your calling list. | yes | yes | no |
| | Message Builder – Send unique messages tailored to each recipient by inserting names, amount due, dates, or any other information that you specify automatically from uploaded file. Easily mix snippets of pre-recorded voice and data fields to craft your unique message with every call. | no | yes | no |
| | Pre-Recorded Canned Calls – Record when needed or send pre-recorded messages to any calling list, just upload a file of names and numbers. | yes | yes | no |
| | Your Name and Number in Caller ID – Recipients will know it’s your important call. | yes | yes | no |
| | Messages Start Immediately – no dead air that sounds like telemarketing calls. We play a greeting (up to six seconds) within ¼ second of call pickup. Greeting time does not count against recording time! | yes | yes | no |
| | Unlimited Busy/no-Answer Retries – We keep dialing busy and no answer numbers until your chosen end time every 30-45 minutes and can even continue trying the next day to reach everyone in your list. | yes | yes | no |
| | Different Messages for Live vs. Machine – Send a different message depending on whether a person or a machine answers. (when initiated from web) | yes | yes | no |
| | Re-Play Messages – Recipients can press a key to replay any message – with no additional time charges | yes | yes | no |
| | Toll Free Call In REPLAY Number – Your recipients can replay a message by calling our toll free number to automatically hear your latest message. | yes | yes | no |
| | Multi-Lingual – Type a message in English and have us speak it in Spanish. We can also translate your email messages into 44 different languages. | yes | yes | no |
| | "LISTEN HERE" Web Banner – Your customers or staff can go to your website or intranet page and "click" to hear your latest message. | yes | yes | no |
| | Family Profile – Helps you collect up to date and accurate contact information. You can create a web banner that connects your members to a web page to add phone numbers and emails to your calling list. | yes | yes | no |
| | Real Time Polling – Request a tone response to get a fast survey 'vote' from everyone. i.e., press "1" if you can attend the 8am meeting..." | yes | yes | no |
| | List Import Wizard – You can upload new roster lists anytime. Our Import Wizard can take almost any customer, staff or roster file format from your PC and load it securely to our servers; including the loading of email addresses and Subgroups; and remembers layout for next time! | yes | yes | no |
| | Flexible Integration Tools – Automatically synchronize or transfer roster or fully control calls from your system with our FTP, XML, Microsoft API or Web Services tools. | no | yes | no |
| | Automate Daily Messages with SYNC – Easily set your PC so as soon as you save a new Excel or text file, it is transferred to our servers and calls start. no manual uploading or call configuration. Ideal for frequent staff calls, calling daily lists, appointment reminders, overdue and fee notices and much more! | no | yes | no |
| | Triple Redundant Systems – Our geo diverse, secure facilities have a guaranteed 99.99% up time. All elements are triple redundant with auto-failover and backup for bullet-proof operation. | yes | yes | no |
| | Assured High speed delivery – System dials thousands of calls per minute to reach everyone fast via both VOIP and ISDN/Copper phone lines using 43 different carriers to get through weather, local outages and jammed circuits. | yes | yes | no |
| | Intelligent Pacing – Adjusts call delivery rates to maximize delivery speed into a PBX system or rural areas, or slow down delivery to eliminate hold times on hot transfer calls. | yes | yes | no |
| | Totally free and friendly US based help and support 24/7/365. 90% of all issues are resolved within 3 minutes by voice or live chat. | Mon - Fri
8am - 8pm | yes | no |
| | FREE Webinar Training – Scheduled small group Webinars each week to learn the basics, or advanced subjects, as well as on-demand sessions. | yes | yes | no |
| | Send to All or Subgroups – Easily reach everyone, or any subgroup(s); each department, location, board, etc. You can have up to 99 Subgroups. | yes | yes | no |
| | Messengers – Quickly assign users who can send messages to one or more Subgroups. | yes | yes | no |
| | Call Scheduling – Schedule message delivery online or by phone during message recording. | yes | yes | no |
| | Time Zone Aware – Starts and ends calls in each time zone automatically at the desired local time | yes | yes | no |
| | Audio Library – Pre-record your favorite messages to be sent anytime. Pre-record standard messages such as a new customer welcome, credit card processing issues, shipment notifications, etc. | yes | yes | no |
| | Toll Free Number Access – One toll free number to initiate, manage or replay calls from anywhere at anytime. | yes | yes | no |