| | UNLIMITED Multi-Modal Messaging – Send VOICE, SMS TEXT & E-Mail- messages at the same time with no limits | yes | no |
| | UNLIMITED Voice Messages with 90 seconds of recording time – Our generous message length allows you to send important detailed messages. | yes | no |
| | UNLIMITED Text Messaging – Send Unlimited SMS Text messages to your Employees, Vendors, & stakeholders. Simple One step process starts Opt-In sequence for cell phones. | yes - with SMS Text Upgrade | no |
| | UNLIMITED Email Messaging – Send unlimited emails from one secure, robust, redundant system. Our redundant servers are available during any emergency. | yes | no |
| | UNLIMITED Hot Transfer – Recipients can be transferred at the end of your message to a telephone number that you specify to speak with the recipient directly. This is a perfect for staffing or emergency communications. | yes - with Hot Transfer Upgrade | no |
| | UNLIMITED Text to Speech Messaging – Typed text is converted to speech – a fast way to speed call everyone! | yes | no |
| | Predefined Message “Canned Call” – Send recurring pre-recorded messages to any calling list, just upload a file of names and numbers. | yes | no |
| | Multiple Contact Points –Enter up to six phone numbers and five email addresses for each person. In an emergency, we will try them all at once to reach everyone anywhere fast. | yes | no |
| | Your Name and Number in Caller ID – Recipients will know it’s your important call. Each building or division can have their own Caller ID. | yes | no |
| | Messages Start Immediately – no dead air that sounds like telemarketing calls. We play a Message Introduction (up to six seconds) within ¼ second of call pickup. Ring time and your Message Introduction does not count against recording time! | yes | no |
| | Unlimited Busy/no-Answer Retries – We re-dial in minutes, then keep dialing busy and no answer numbers every 30-45 minutes until your chosen end time. We can even continue trying the next day to reach everyone in your list when lines are down or power is out. | yes | no |
| | Different Messages for Live Vs Machine – Send a different message depending on whether a person or a machine answers. | yes | no |
| | Toll Free Call In REPLAY Number – Your recipients can replay a message by calling our toll free number. We automatically replay their latest message. | yes | no |
| | Real Time Polling – Request a tone response to get a fast survey ‘vote’ from everyone. “Please press 1 if you can you attend the 8am meeting.” | yes | no |
| | "LISTEN HERE" Web Banner – Your employees and stakeholders can go to your website or intranet page and "click" to hear your latest message. | yes | no |
| | Add Contact Points - Web Banner – Allows recipients to provide and update additional contact points to receive messages. We provide a web banner that connects your staff and stakeholders to a web page to add phone numbers and email addresses to your calling list automatically or after approval. | yes | no |
| | Multi-Lingual Messaging – Type a message in English and have us speak it in Spanish. You can also translate your email messages into 44 different languages. | yes | no |
| | Flexible Integration Tools – Automatically synchronize or transfer roster & Staff lists or fully control calls from your system with our One Call SYNC, FTP, XML, Microsoft API or Web Services tools. | yes – with SYNC & Web Services Upgrade | no |
| | List Import Wizard – Our Import Wizard can take almost any customer, staff or roster file format from your PC and load it securely to our servers; including the loading of email addresses and Subgroups; and remembers layout for next time! | yes | no |
| | Triple Redundant Systems – Our geographically diverse, secure facilities have a guaranteed 99.99% up time. All elements are fully triple redundant with auto-failover and backup for bullet-proof operation | yes | no |
| | Assured High speed delivery – System dials thousands of calls per minute to reach everyone fast via both VOIP and ISDN/Copper phone lines using 43 different carriers to get through weather, local outages and jammed circuits. | yes | no |
| | Totally free real-people friendly help and support 24/7/365. 90% of all issues are resolved on the first call. | yes | no |
| | FREE Webinar Training – Scheduled small group Webinars each week to learn the basics, or advanced subjects, as well as on-demand sessions. | yes | no |
| | Send to All or Subgroups – Easily reach each division, building, department, board, etc. You can have up to 99 Subgroups for each location. Initiate messages from phone or web | yes | no |
| | Call Scheduling – Send immediately or queue for later. Schedule message delivery online or by phone during message recording. | yes | no |
| | Unlimited log-in user ID’s - Messengers – Quickly assign users who can send messages to one or more Subgroups. | yes | no |
| | Audio Library – Pre-record standard messages to be sent when needed such as a multi-lingual messages, shift openings, work assignments, training reminders, etc. | yes | no |
| | Comprehensive Graphical Reporting – On line and downloadable excel & PDF reports show who was reached, when, by what means and how they responded | yes | no |
| | Time Zone Aware – Starts and ends calls in each time zone automatically at the desired local time | yes | no |