Messaging Services for Business Continuity Staffing Management

Business Continuity Plan for Staffing Management

In the event of an emergency, count on One Call Now to automate your call tree and deliver your message immediately. We understand the impact of business interruptions, so our Business Continuity plan is granted High Priority message delivery.

Our call tree service is simple to set up!

You do not need extensive technical knowledge to set up and maintain your lists for your call tree. Your call tree list is easy to manage and changes can be made online, anytime! We also offer a wide array of integration modules to synchronize HR personnel data with your call tree lists.

It’s easy to record and send messages from any phone:

Dial our toll-free number

Enter your PIN

Record your message

One Call Now delivers your message within minutes!

View detailed Message reports online – anytime!

For further information on our Business Contingency service, please call 877-698-3262 or alternatively complete the request a quote » form and one of our associates will contact you with a quote.

services and features	annual price per person
One Call Now Business Continuity Unlimited, Affordable, Flexible Business Continuity and Emergency Management Communication Plan	$5.00
Enhanced Feature Group Bundle Includes SYNC, SMS Text & Hot transfer. Save when you bundle all 3!	$1.75
à la carte - SYNC & Web Services Automatically synchronize HR contact data with our servers	$0.50
à la carte - SMS TEXT Unlimited SMS Text messaging to staff	$0.75
à la carte - Hot Transfer Transfers employee to your designated phone number instantly	$0.75

For more information, contact an Account Manager at 877-698-3262. Or complete our request a quote » form and we will contact you within one business day.

One Call Now - why we are better!	One Call Now Business Continuity	competing services
Core Features Our 35,000 Clients Appreciate
UNLIMITED Multi-Modal Messaging – Send VOICE, SMS TEXT & E-Mail- messages at the same time with no limits	yes	no
UNLIMITED Voice Messages with 90 seconds of recording time – Our generous message length allows you to send important detailed messages.	yes	no
UNLIMITED Text Messaging – Send Unlimited SMS Text messages to your Employees, Vendors, & stakeholders. Simple One step process starts Opt-In sequence for cell phones.	yes - with SMS Text Upgrade	no
UNLIMITED Email Messaging – Send unlimited emails from one secure, robust, redundant system. Our redundant servers are available during any emergency.	yes	no
UNLIMITED Hot Transfer – Recipients can be transferred at the end of your message to a telephone number that you specify to speak with the recipient directly. This is a perfect for staffing or emergency communications.	yes - with Hot Transfer Upgrade	no
UNLIMITED Text to Speech Messaging – Typed text is converted to speech – a fast way to speed call everyone!	yes	no
Predefined Message “Canned Call” – Send recurring pre-recorded messages to any calling list, just upload a file of names and numbers.	yes	no
Features Your Recipients Will Appreciate
Multiple Contact Points –Enter up to six phone numbers and five email addresses for each person. In an emergency, we will try them all at once to reach everyone anywhere fast.	yes	no
Your Name and Number in Caller ID – Recipients will know it’s your important call. Each building or division can have their own Caller ID.	yes	no
Messages Start Immediately – no dead air that sounds like telemarketing calls. We play a Message Introduction (up to six seconds) within ¼ second of call pickup. Ring time and your Message Introduction does not count against recording time!	yes	no
Unlimited Busy/no-Answer Retries – We re-dial in minutes, then keep dialing busy and no answer numbers every 30-45 minutes until your chosen end time. We can even continue trying the next day to reach everyone in your list when lines are down or power is out.	yes	no
Different Messages for Live Vs Machine – Send a different message depending on whether a person or a machine answers.	yes	no
Toll Free Call In REPLAY Number – Your recipients can replay a message by calling our toll free number. We automatically replay their latest message.	yes	no
Real Time Polling – Request a tone response to get a fast survey ‘vote’ from everyone. “Please press 1 if you can you attend the 8am meeting.”	yes	no
"LISTEN HERE" Web Banner – Your employees and stakeholders can go to your website or intranet page and "click" to hear your latest message.	yes	no
Add Contact Points - Web Banner – Allows recipients to provide and update additional contact points to receive messages. We provide a web banner that connects your staff and stakeholders to a web page to add phone numbers and email addresses to your calling list automatically or after approval.	yes	no
Multi-Lingual Messaging – Type a message in English and have us speak it in Spanish. You can also translate your email messages into 44 different languages.	yes	no
Integration Tools - Make messaging management easy
Flexible Integration Tools – Automatically synchronize or transfer roster & Staff lists or fully control calls from your system with our One Call SYNC, FTP, XML, Microsoft API or Web Services tools.	yes – with SYNC & Web Services Upgrade	no
List Import Wizard – Our Import Wizard can take almost any customer, staff or roster file format from your PC and load it securely to our servers; including the loading of email addresses and Subgroups; and remembers layout for next time!	yes	no
Reliability, Capacity & Delivery Assurance
Triple Redundant Systems – Our geographically diverse, secure facilities have a guaranteed 99.99% up time. All elements are fully triple redundant with auto-failover and backup for bullet-proof operation	yes	no
Assured High speed delivery – System dials thousands of calls per minute to reach everyone fast via both VOIP and ISDN/Copper phone lines using 43 different carriers to get through weather, local outages and jammed circuits.	yes	no
Support & Training - Assure Success
Totally free real-people friendly help and support 24/7/365. 90% of all issues are resolved on the first call.	yes	no
FREE Webinar Training – Scheduled small group Webinars each week to learn the basics, or advanced subjects, as well as on-demand sessions.	yes	no
Things You Need That Few Others Offer
Send to All or Subgroups – Easily reach each division, building, department, board, etc. You can have up to 99 Subgroups for each location. Initiate messages from phone or web	yes	no
Call Scheduling – Send immediately or queue for later. Schedule message delivery online or by phone during message recording.	yes	no
Unlimited log-in user ID’s - Messengers – Quickly assign users who can send messages to one or more Subgroups.	yes	no
Audio Library – Pre-record standard messages to be sent when needed such as a multi-lingual messages, shift openings, work assignments, training reminders, etc.	yes	no
Comprehensive Graphical Reporting – On line and downloadable excel & PDF reports show who was reached, when, by what means and how they responded	yes	no
Time Zone Aware – Starts and ends calls in each time zone automatically at the desired local time	yes	no

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Phone Messaging for Business Continuity Staffing Management

Business Continuity Plan for Staffing Management

Our call tree service is simple to set up!